Negotiation and Conflict Management
You negotiate every day at work, at home, and elsewhere. Some negotiations are for money, many are not. Some are formal, with customers or vendors, and most are informal with coworkers and other partners. I’ve been teaching negotiation skills for over two decades, helping organizations and people gain skills and become more competent negotiators.
Some of the topics I cover include:
- Competitive and collaborative negotiations skills and strategies
- Emotions and negotiating styles
- Communication and difficult conversations
- Preparation and stakeholder management
- Team and multi-party negotiations
- Agency, power, and coalitions
- Influencing skills
- Conflict management and mediation skills
Leadership and Change Management
Leadership is needed at every level in an organization, and can impact your ability to accomplish greater goals. I’ve worked with companies, nonprofit organizations, educational institutions, government agencies, and individuals to develop their leadership qualifications and improve their skills.
Some of the topics I cover include:
- Values, vision, and mission
- Self-confidence and emotional intelligence
- Empowerment and engagement
- Teamwork, collaboration and facilitation
- Change management
- Leading across cultures
- Coaching and developing others
Interactive Experiential Learning
People learn skills experientially. In my workshops, participants engage in activities, we discuss what happened, I bring in ideas from the theory, and then we apply the lessons to their real-world situations. My goal is to provide all participants with practical skills and ideas that will help them be more effective immediately after the session.
Training Programs
Custom
In general, most of my workshops are custom-designed to provide the most effective result for your participants. Some of the many workshops I’ve conducted include:
- Negotiation skills
the fundamental models, strategies and skills - Advanced negotiation skills
for dealing more with challenging and complex situations - Leadership
many variants, depending on the audience and its needs - Stakeholder management
how to manage the people around your project - Change management
how to get people and organizations from here to there - Influencing skills
how to get things done when you can’t tell people what to do - Communication and difficult conversations
listen, speak, and create dialog - Facilitation and conflict management
help people and organizations address issues - Mediation skills
help others resolve conflicts and come to agreements
In addition, you can create hybrid classes that draw from all of these disciplines to create a uniquely tailored and relevant experience.
Standard
I deliver a standard negotiating class, either as a public workshop or at your location, covering the following five topics:
- Competitive Negotiations
- Negotiating Styles
- Collaborative Negotiations
- Communication Skills
- Preparation
This workshop is available in either a full-day or half-day format, and can be delivered virtually as a two or three-part series.
Inquire About Training
Fill out the form below or call (617) 431-3251